Privacy Policy

Introduction

Welcome to Houses of Treasures Gallery Café, operated by Swastik Antiques and Café Private Limited (referred to as "we", "our", "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

When you visit our website, make a purchase, or interact with our services, we may collect the following types of personal information:

- Contact Information: Name, email address, phone number, and mailing address.

- Payment Information: Credit card details, billing address, and other payment-related information.

- Account Information: Username, password, and other details necessary for account creation and management.

- Communication: Messages, feedback, and other correspondence sent through our website or customer service channels.

Non-Personal Information

We may also collect non-personal information about your visit, including:

- Browser Information: Browser type, version, and language.

- Device Information: Device type, operating system, and unique device identifiers.

- Usage Data: Pages visited, time spent on the site, and other browsing activities.

- IP Address: Internet Protocol (IP) address used to connect your computer to the internet.

How We Use Your Information

We use the collected information for various purposes, including:

- Providing Services: Processing orders, payments, and delivering products.

- Account Management: Creating and managing user accounts.

- Communication: Sending updates, newsletters, and promotional materials.

- Customer Support: Responding to inquiries, feedback, and complaints.

- Personalization: Customizing your experience based on your preferences.

- Security: Protecting against fraud and unauthorized access.

- Legal Compliance: Complying with applicable laws and regulations.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

- Service Providers: We may share information with third-party service providers who assist us in operating our website and providing our services (e.g., payment processors, shipping companies).

- Legal Obligations: We may disclose information if required by law or in response to legal requests (e.g., court orders, subpoenas).

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.

Data Security for Houses of Treasures Antique and Café

At Houses of Treasures Gallery Café, operated by Swastik Antiques and Café Private Limited, we prioritize the protection of your personal information. We implement a variety of security measures to ensure that your data is safeguarded against unauthorized access, use, or disclosure. Our commitment to data security includes:

1. Encryption

- Data Transmission: We use Secure Sockets Layer (SSL) technology to encrypt data transmitted between your device and our servers. This ensures that sensitive information, such as payment details, is securely transmitted over the internet.

- Data Storage: Sensitive data, such as passwords and payment information, is encrypted in our databases to prevent unauthorized access.

2. Access Controls

- Restricted Access: Access to personal information is restricted to authorized personnel only. Employees are granted access based on their roles and responsibilities, and only to the information necessary for their tasks.

- Authentication: We use robust authentication mechanisms, including multi-factor authentication, to ensure that only authorized users can access our systems.

3. Regular Security Audits

- Internal Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.

- Third-Party Audits: We engage independent security experts to perform external audits and penetration testing to further ensure the security of our infrastructure.

4. Data Minimization

- Data Collection: We collect only the necessary information required to provide our services and improve your experience. We avoid collecting excessive or unnecessary data.

- Data Retention: We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

5. Security Training

- Employee Training: All employees undergo regular training on data security best practices, including how to handle personal information securely and how to identify potential security threats.

- Awareness Programs: We run continuous security awareness programs to keep our staff informed about the latest security threats and how to mitigate them.

6. Incident Response

- Response Plan: We have a comprehensive incident response plan in place to promptly address any security incidents. This includes steps for containment, investigation, and mitigation of security breaches.

- Notification: In the event of a data breach, we will notify affected individuals and relevant authorities in accordance with applicable laws and regulations.

7. Compliance

- Legal Requirements: We comply with all applicable data protection laws and regulations, including GDPR, CCPA, and other relevant frameworks.

- Privacy Policies: Our privacy policies are transparent and regularly updated to reflect changes in our data practices and legal requirements.

8. Continuous Improvement

- Security Enhancements: We continuously monitor and improve our security practices to adapt to evolving threats and technological advancements.

- Feedback: We welcome feedback from our users on how we can improve our data security measures.

Contact Us

If you have any questions or concerns about our data security practices, please contact us at:

- Email: security@housesoftreasures.com

- Phone: +91-9310058945

We are committed to ensuring the safety and security of your personal information and providing you with a secure and enjoyable experience at Houses of Treasures Gallery Café.